Incidents
Solutions for your organisation’s incident tracking and management requirements.
The Pulse Software platform can provide the software tools to help you eliminate surprises, improve accountability, enforce boundaries, implement checks and balances across your organisation, mitigate and manage risk, maintain due process, and demonstrate compliance to legislative and statutory requirements.
The Incidents Module is designed to allow you better insight into your organisation’s incidents and devise strategies to reduce their occurrence and impact in the future.
Product Overview
The Incidents Module allows you to log, action, track, and report on any incidents within your organisation to gain better insight into incidents and devise strategies to reduce their occurrence and impacts in the future.
Incidents Module 
Incidents
Flexible Design
An unlimited number of incident types can be authored in the system through drag and drop design functionality – no programming experience necessary.
Approval Workflows
An unlimited number of specific workflows, approval stages, action items and tasks can be assigned to the incident or hazard type.
Automation
System notifications are triggered as date or actions occur, alerting the task to be completed or escalated in the event an action has not been completed on time.
Integration
Integration with other Pulse modules is seamless. For example, Risk identification for control and application of effective mitigation strategies.
Incidents
Workplace Health & Safety Framework
The Pulse Incident Tracking & Management module has been designed and developed to support, manage and comply with the WHS framework and obligations of organisations with diverse operational requirements. The solution supports all legislated aspects of requirements, whilst providing for configuration of the module to the individual organisation’s best practices and resource levels.
Incidents
Simple & Intuitive User Interface
End-users have accelerated time-to-adoption as Pulse is designed and developed with a responsive, easy to use interface (UI) that adapts to the size, screen and orientation of any internet enabled device being used, regardless of location. Support for Single-Sign-On (SSO) and SSO bypass ensure secure and controlled system access for authenticated users.
Incidents
Improve Productivity
Allows you to quickly and securely record and manage responses to all incidents through fully customisable workflows, to enable your organisation to better understand and analyse any incidents and hazards and develop strategies to minimise them for the future.
Incidents
Platform & System Integration
Integration with other Pulse modules is seamless. For example, Risk identification for control and application of effective mitigation strategies.
The module also integrates seamlessly with external systems such as Active Directory and payroll solutions for people and positions management.
Request a demo
Our team can help guide you on the solutions to best suit your needs and get you started on your software journey with Pulse Software.
Request a personalised demonstration to see the Pulse Software platform in action below.